Leadership

Conflict is inevitable—but it doesn’t have to derail your team’s success. This course equips managers with practical strategies to identify, address, and resolve workplace disagreements constructively. You’ll learn:<ul style="margin-top: 0in;"><li style="">Why conflict happens and the six most common causes.</li><li style="">Five approaches to handling conflict—avoid, appease, compete, bargain, and collaborate—and when to use each.</li><li style="">Steps to mediate disputes between employees effectively.</li><li style="">How to recognize and stop workplace bullying or abuse.</li><li style="">Techniques for responding calmly and productively when an employee directs anger toward you. </li></ul>By the end of this course, you’ll have the tools to turn tension into collaboration, maintain team morale, and foster a respectful, high-performing work environment.

This guide prepares managers to handle team conflict more effectively.

Fix It Fast: Conflict Skills for Managers

Unlimited

race2train

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Fix It Fast: Conflict Skills for Managers

Kristy Donnelly

Course Description