Professional Skills

Problems are inevitable—but with the right approach, you can tackle them confidently and effectively. This course introduces a practical five-step process for solving problems, along with strategies to strengthen your skills and overcome common barriers. Through actionable tips and real-world examples, you’ll learn:<ul style="margin-top: 0in;"><li style="">What problem-solving is—and what it isn’t.</li><li style="">A five-step process: identify the problem, develop a strategy, gather information, implement a solution, and evaluate results.</li><li style="">Key skills for success, including creativity, analysis, communication, flexibility, and dependability.</li><li style="">How to manage complicated vs. complex problems—and why each requires a different approach.</li><li style="">Common barriers like mental set, functional fixedness, confirmation bias, and irrelevant information—and how to overcome them.</li><li style="">Techniques for staying positive, thinking creatively, and collaborating effectively. </li></ul>By the end of this course, you’ll have the tools to approach challenges with confidence, break through obstacles, and turn problems into opportunities for growth.

Learn strategies and mindsets anyone can use to overcome challenges.

Think Smart: Essential Problem-Solving Skills

Unlimited

race2train

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Think Smart: Essential Problem-Solving Skills

Kristy Donnelly

Course Description