Race2Train Privacy Policy

1. Introduction

Workforce Velocity Group LLC (“we”, “us”, “our”) operates the Race2Train online learning platform (“Race2Train”). We are committed to protecting your privacy and providing a secure environment for accessing training content, purchasing memberships, and integrating with Learning Management Systems (LMS).

This Privacy Policy explains how we collect, use, store, and protect your information when you visit Race2Train.com or use our services.

2. Information We Collect

We collect information to operate our platform effectively, improve user experience, and deliver purchased services.

A. Information You Provide Directly

• Account registration details such as your name, email address, organization, and password.
• Billing information when purchasing memberships or courses (processed securely through third‑party payment processors; we do not store full payment card numbers).
• Course activity data, including progress, completions, assessments, and certifications.
• Communications, including support requests and feedback submissions.

B. Information Collected Automatically

• IP address, browser type, device information, and usage patterns to diagnose technical issues and improve site performance.
• Cookies and similar technologies to recognize returning users, maintain session security, and personalize your experience. Race2Train does not use cookies to collect sensitive personal information, nor do we sell cookie data.

C. Information from Business Clients (LMS Integrations)

When businesses purchase courses for their employees or integrate Race2Train content into their LMS, we may receive:

• Employee names or identifiers
• Course enrollment data
• Completion records

This information is used solely to deliver contracted training services.

3. How We Use Your Information

We use the collected information to:

• Provide access to courses, memberships, and LMS‑integrated training
• Verify your identity and maintain account security
• Improve platform performance and user experience
• Communicate updates, service notices, and support responses
• Analyze usage trends to enhance our offerings
• Comply with legal obligations

We do not sell or rent your personal information to third parties.

4. Sharing of Information

We may share information only in the following circumstances:

• Service Providers: Trusted vendors who assist with hosting, analytics, payment processing, or LMS delivery.
• Business Clients: When your employer purchases training on your behalf, we may share course progress and completion data with them.
• Legal Requirements: When required by law, regulation, or valid legal process.

We do not share user information for advertising purposes.

5. Cookies and Tracking Technologies

Race2Train uses cookies to:

• Maintain secure login sessions
• Recognize returning users
• Improve site functionality

You may disable cookies in your browser settings; however, doing so may limit your ability to use certain features of the platform.

6. Links to Third‑Party Websites

Race2Train.com may contain links to external websites. We are not responsible for the content, privacy practices, or security of third‑party sites. Accessing these sites is at your own discretion.

7. User‑Generated Content

Race2Train may allow users to post comments or participate in discussions. We do not guarantee the accuracy or reliability of user‑submitted content. Any reliance on such content is at your own risk.

8. Feedback

Any feedback submitted to Race2Train becomes the property of Workforce Velocity Group LLC. We may use this feedback for product improvement, marketing, or customer support purposes.

9. Data Security

We use reasonable administrative, technical, and physical safeguards to protect your information from unauthorized access, alteration, or disclosure. While no system is completely secure, we continuously work to enhance our security measures.

10. Data Retention

We retain personal information only as long as necessary to:

• Provide services
• Fulfill contractual obligations
• Meet legal or regulatory requirements

Users may request deletion of their account, subject to certain limitations.

11. Your Rights

Depending on your location, you may have rights to:

• Access your personal information
• Request corrections
• Request deletion
• Opt out of certain communications

To exercise these rights, contact us at the email provided below.

12. Privacy Policy Updates

We may update this Privacy Policy periodically. Changes will be posted on this page with an updated “Last Modified” date. Continued use of the platform constitutes acceptance of the updated policy.

13. Contact Us

If you have questions about this Privacy Policy or your interactions with Race2Train, please contact us:

Race2Train
Attn: Privacy Officer
Email: [email protected]